Why is Upskilling and Reskilling Important?

By hrlineup | 04.05.2022

Every business experiences its share of challenges, and it is crucial to find measures to manage them before affecting your organization’s bottom line. Reskilling and upskilling programs are some of the strategies you need to implement to bring the change your company is yearning for. In addition, this employee management strategy helps your business survive during tough times, thus remaining afloat. 

Suppose you have been looking for ways to improve your business management strategy. In that case, you may want to read this article to get some insights into why employee upskilling and reskilling are crucial. You will also understand why it contributes to high retention rates and productivity. 

Difference Between Upskilling and Reskilling

Before we analyze why upskilling and reskilling in the workplace is essential, let’s start by understanding the difference between the two to ensure we are all on the same page. So, what is reskilling? This is whereby an employer invests in training existing employees for a new position. Reskilling is applied when a worker’s position has remained obsolete, and employers find ways to retain them by teaching them new skills. As a result, they can be able to hold an in-demand position and execute tasks effectively.

In contrast, upskilling is simply working on improving an employee’s skills to be better performers in the positions they are currently holding. For instance, a marketing executive who has worked for your business long-term and learned a lot about business operations may require digital marketing skills to adapt to changes in the marketing department. With an already established solid foundation, you will only ensure they acquire a few more skills to perform better.

Importance of Upskilling and Reskilling

Whether you are upskilling or reskilling, it is essential that you invest in your workforce career to fully take your business to the next level. So, why is reskilling important to your business performance? See below.

1. Improves Employee Retention

Upskilling and reskilling employees is a win-win for both parties. When you invest in your workers’ skills development, they will feel valued and appreciated, thus striving to remain loyal. As a result, you will retain them long-term and maximize productivity.

2. Attracts Quality Talent

The best talent is challenging to find, and it is every employer’s wish if the candidates themselves can locate them. To attract top talent, ensure you professionally market your employer’s brand. In your marketing content, consider including content that explains your reskilling and upskilling programs. This way, you end up looking attractive to active and passive candidates, especially those looking to work in companies that value education. 

3. Boosts Employee Morale

Employee upskilling and reskilling programs show that employees are advancing their careers. By having a purpose in the workplace, they will trust you and know that you value their input. This, as a result, drives them further to become better performers by boosting their morale. 

4. Improves Skills Gap

With the ongoing recruiting difficulties, HR professionals claim that there is an increased shortage of skills in candidates for various positions. In this regard, employers need to train their workforce to bridge that gap and improve their business performance. While other businesses will be struggling to sustain their businesses, you will be staying on top of the competition. 

5. Saves Time and Money

The process of hiring new talent can be time-consuming and costly at the same time. Whether you are using an in-house recruiter or sourcing externally, you will set aside funds for the process. For this reason, resorting to upskilling and reskilling the workforce saves your time and money since you will also reduce turnover rates. 

6. Promotes a Learning Culture

One of the essential elements recruiters look for in a candidate is their ability to blend with their business culture. Having a culture that promotes education not only retains workers but attracts more.

How to Upskill and Reskill Your Workforce

As mentioned earlier, upskilling and reskilling benefit both the business and employees. In this regard, you need to be strategic with implementing it in the business. Below, we take you through upskilling and reskilling examples you should follow during this process.

  • Gather Data

You need to start the process by gathering data and implementing a strategic talent decision. In addition, you will identify what skills your business needs to stay competitive. You will then compare your findings with the current skills your employees possess to identify the skill gap. 

  • Encourage Knowledge Sharing

Employees have different skills, and it is upto organizational managers to know how to utilize them to benefit their businesses. You need to implement a collaborative working style in your organizations so that employees can easily share their knowledge to develop their skills further. By transitioning them to new levels, it’s easy and quick to achieve business goals. 

  • Implement Performance Enablement Solutions

Performance enablement solutions help businesses build a solid workforce that is resilient by connecting data to personalized learning experiences. As a result, you will get valuable insights into the best practices that enable your employees to grow in unique ways. 

  • Put More Focus on Soft Skills Development

During the recruitment process, many employers only focus on the hard skills forgetting that soft skills also play critical roles in business success. Having the human element of interaction helps them work in any setting, thus satisfying your clients and maximizing profitability. 

  • Get a Mentor

Mentorship programs are also one way to upskill and reskill your workforce. Have a senior employee take over as the mentor for the subordinate staff. Doing this internally helps foster a sense of community and nurtures peer learning. In addition, it will be easier for candidates to manage new positions when guided or mentored by someone who has already been there. 


Do not agonize when upskilling and reskilling are not sufficient in helping your business realize its goals. Instead, strategize and focus on improving your training technologies. The process can be slow, but it will pay off in the long with determination and patience. Remember, workers stay where they feel valued, appreciated, and praised. Therefore, while implementing upskilling and reskilling programs, do not forget to applaud them for their progress. This will motivate them even more to continue participating and become the best organizational asset. Remember, the future of upskilling and reskilling might not be tech-focused. So, start today and revamp your workforce before it’s too late.