Benefits Service Providers (Brokers, Carriers, Record-keepers) Guide

A successful business should focus on its key product or service. To maintain excellent operations, a range of other administrative tasks are necessary for the company to thrive. Ensuring these tasks are focused on correctly will allow for focus to be maintained on the core offering. Benefits and how to calculate and pay them properly can be a challenge for employees who do not have the right experience. Therefore, benefits service providers are a worthy consideration for any business. These service providers handle the intricacies of benefits requirements for all the employees. As an integral part of the business, a benefits administration service provider needs to be carefully selected. There are other roles that these services providers fulfill including: -

  • Tracking health care costs
  • Recommendations on voluntary benefits
  • Linking benefits with payroll services
As benefits will always link to payroll, it is advisable to have an outsourced hr team who are in a position to handle all the functions. These functions include managing the health benefits and retirement plans, as well as traditional HR functions like training and hiring of staff. Furthermore, the team would be able to assist with any legal hr issues that may arise.

Getting the Right Benefits plans

With hundreds of benefits plans available in the market, it can be a challenge to choose the right one that meets all the company's needs. This is where a broker becomes essential.  A broker will have detailed information on a large variety of options. Furthermore, they can easily connect with multiple companies and sell plans on their behalf. When choosing a broker, they can be paid on commission by the insurance company offering the premiums, or instead, charge a flat fee to the employer.

Opting for Carriers for Benefit Service providers

If an organization does not want to work with hr outsourcing service providers, they can choose to work with employee benefits software. With this software, it is possible to prevent incurring high costs or penalties for any errors within the payroll or benefits. Carriers are the ideal solution in this situation. A carrier will be able to administer benefits using digital systems. Through these systems, automation is possible, which ensures that there are no errors, and the companies are compliant. For a company, this frees up the human resource department from having to create complex enrolment and payment reports manually. They are also able to link with insurance providers, as part of the automation process.

The Role of Record Keepers

Recordkeepers serve multiple purposes including full management and accounting of employee investments. They maintain records for 401(k) participant loans and will have details on the contributions. From the information that record keepers gather, it becomes possible for them to give investment advice as well as ensure that the employee investor can meet the goals for the plan. With proper management through either brokers, carriers, or recordkeeping, it is possible to develop a highly effective investment plan. This can be of great benefit to employees, especially when they reach the age of retirement.