Qualaroo is a platform that provides businesses with a suite of tools to gather feedback from their customers and website visitors. The platform allows businesses to ask targeted questions to their visitors and analyze the responses to gain insights and improve their business.

Qualaroo’s main feature is its survey and feedback tool. Businesses can create custom surveys with different question types, such as multiple-choice, rating scales, and open-ended questions. The surveys can be displayed on the business’s website in various ways, including as pop-ups, sliders, and embedded forms. Qualaroo’s targeting options allow businesses to display surveys to specific visitors based on various criteria, including their location, browsing behavior, and referral source.

Another feature of Qualaroo is its Nudge tool. This tool displays targeted messages to visitors based on their behavior on the website. For example, if a visitor is about to abandon their cart, the Nudge tool can display a message offering a discount to encourage them to complete the purchase. The Nudge tool can also be used to display messages promoting specific products or services or to encourage visitors to sign up for a newsletter.

Qualaroo also offers a feature called Insights, which provides businesses with a dashboard to view and analyze their survey responses. Insights provides a variety of analytics tools, including charts, graphs, and heatmaps, to help businesses understand their visitors’ behavior and preferences. Businesses can also segment their survey responses by different criteria, such as location, device type, and referral source.

Qualaroo also integrates with various third-party tools, including Google Analytics, Salesforce, and Hubspot, to provide businesses with a comprehensive view of their customer data. The platform’s API allows businesses to integrate their Qualaroo data with their own internal systems, such as CRM and marketing automation tools.

Overall, Qualaroo is a comprehensive platform that provides businesses with the tools they need to gather feedback from their customers and improve their business. With its customizable surveys, targeted nudges, and robust analytics, Qualaroo is an essential tool for businesses looking to gain insights into their customers’ behavior and preferences.

Quick Facts
  • Employee Feedback
  • 51-200 employees
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